Dear Students,
We value your education with us! We would like to inform you that the following procedure is available to ensure that we are always there for you.

PROCEDURE FOR LODGING COMPLAINT:
• Existing students may feel free to put up a grievance in writing a mail to us at help@uot.edu.in
• Students can connect us over the call for the same by calling at students helpline +91-9252405060
• The Grievance team will act upon those cases which have been forwarded along with the necessary documents.
• The Grievance Cell will assure that the grievance has been properly solved in a stipulated time limit provided by the team.

SCOPE
• Academic matters: Related to timely use of duplicate mark sheet (DMC), transfer certificate, conduct certificate, and other examination related matters.
• Financial matters: Related to dues and payments for various items from fee clerk, library, hostels, etc.
• Library matters: Issue and return of books, syllabus, photocopy, and university question papers.
• Other matters: Related to certain misgivings about conditions of sanitation, preparation of food, availability of transport, victimization by teachers, etc.

We wish that we can serve you the best and maintain a harmonious educational atmosphere in the institute.

Thanks & Regards!
TEAM UOT