We value your education with us! We would like to inform you that the following procedure is available to ensure that we are always there for you.
PROCEDURE FOR LODGING COMPLAINT:
• Existing students may feel free to put up a grievance in writing a mail to us at firstname.lastname@example.org
• Students can connect us over the call for the same by calling at students helpline +91-9252405060
• The Grievance team will act upon those cases which have been forwarded along with the necessary documents.
• The Grievance Cell will assure that the grievance has been properly solved in a stipulated time limit provided by the team.
• Academic matters: Related to timely use of duplicate mark sheet (DMC), transfer certificate, conduct certificate, and other examination related matters.
• Financial matters: Related to dues and payments for various items from fee clerk, library, hostels, etc.
• Library matters: Issue and return of books, syllabus, photocopy, and university question papers.
• Other matters: Related to certain misgivings about conditions of sanitation, preparation of food, availability of transport, victimization by teachers, etc.
We wish that we can serve you the best and maintain a harmonious educational atmosphere in the institute.
Thanks & Regards!